Mumbai has one of the finest bus connectivity in the
world. From the remotest locations to the highly dense localities, the BEST has
done a commendable job of transporting people everywhere around in Mumbai.
The conductors could be
employed within the NOC, to keep track of the buses. This facility would
generate more employment from the operations.
However, with the exponentially growing population,
some key improvements can be taken into account.
H2I proposes the following infrastructural
improvements for the BEST:
- A Centralised NOC (Network Operating Centre)
- SMART CARD RIDE
- ROUTE TRACKING KIOSKS
A Conductor generally issues tickets from within the
bus. What if a passenger could issue a ticket from the vending machine inbuilt
at the bus shelter, and proceed to aboard the bus. This information would be sent to a
Centralised Network Operating Centre (NOC) which could know the flow of
passengers, and route the buses accordingly thereby, improving the frequency of
buses on a set route as required.
The ticket issued could provide relevant information
to the passenger regarding various other bus options. Hence, the passenger needs
to only select the final destination and get all possible bus options stated on
the ticket itself. This again, would reduce the number of people boarding a
particular bus.
The SMART CARD issued to the railways, could alternatively
be used for bus rides itself, making the transport system in Mumbai more
user-friendly and multimodal as well as making the entire system
multifunctional and integrated.
- by Riddhi J Chokhawala
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